Your personal data is used to associate you with your vehicle and allow us to respond quickly in the event of assistance being required, and then during the repairer journey we will use minimal data to identify you and your repair.

In this situation, if you choose, you may request that your details be removed from the site or that you receive any form of communication by us, however, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.


Our Repair Network

As a commitment to our customers, Vizion Network and White Room Consortium has taken strong measures to protect your personal data.

In line with the European General Data Protection Regulation, a full review has been conducted of how information is stored, transferred and protected. This is to provide transparency, confidence and control to customers regarding their information.

Along with our partner Vizion, we ensure that your data isn't used for marketing purposes and is as secure and encrypted as possible, throughout the repair journey.

Measures have been taken above and beyond GDPR through certification against Cyber Essentials, a government initiative to ensure information security is adequately robust. This ensures that not only is customer personal data managed effectively, but technical controls are in place to keep it secure.

Personal Details

Personal Details

These are how we identify you when you use our services, for example, if you report your accident on the app and request assistance.

Update my details

You and your data

We firmly believe that communication is vital in keeping our customers aware of updates of the repair journey.

Your personal data is used to associate you with your vehicle and allow us to respond quickly in the event of assistance being required, and then during the repairer journey we will use minimal data to identify you and your repair. In this situation, if you choose, you may request that your details be removed from the site or that you receive any form of communication by us, however, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.

More Information

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